How to use the referral code?

Whenever a friend of yours uses your link or referral code, each of you will receive a €10 discount on your next appointment.

How to invite friends?

1. Copy your referral link.

2. Send to your friends and inform them to click on the link. Then, they create a SOKURA account.

3. You will get a 10€ coupon when a friend you referred does the 1st booking.

What actions your friends have to take?

1. Click on the referral link.

2. Create a SOKURA account.

3. Your friend will receive a coupon in his email, then write the code in the basket/checkout in order to get the discount on your 1st booking.

Can I give a tip to the therapist?

It is not mandatory to offer tips to therapists. However, it is at your discretion to tip the therapist in cash.

How can i pay for my booking?

We accept online payments through MB Way, Multibanco, Mastercard, Visa and Paypal. Cash payment is not accepted.

How can I book through the platform SOKURA?

On the page, click BOOK NOW (left side 1st page) and you can search for LOCATION, MASSAGE TYPE, MASSAGE DURATION. Then click on NEXT to choose the day and time of treatment.

Then it shows the therapist available, otherwise SOKURA choses the therapist that best suits for your treatment. Click on NEXT and fill in your personal identification. Don’t forget to accept the terms and conditions of service. Click BOOK NOW to make secure online payment.

Can I change my therapist?

You can cancel and reschedule via You can change your appointment at any time after booking, up to 24 hours before the agreed time.

during treatment

Does the massage therapist provide the oils for massage?

 Yes, it is important to know if the client have allergies and when the user makes a booking he has to inform, or tells the therapist before treatment.

Do massage oils stain the towels?

No, they are massage oils and are prepared for this purpose. If the client uses an artificial tanner or color cream before the treatment, it is possible that the towels may appear stained, as the application of the oil releases the product applied beforehand. If this happens, it is advisable to dry the towels in the sun after washing. And when dry, keep them in the sun so the stain disappears.

How is the pressure to apply?

Pressure level depends on the treatment selected by customer.

The therapist will ask some simple questions before treatment, in order to adapt the treatment to customer needs and preferences.

During treatment, feel free to inform therapist about pressure and in case of sore, inform the therapist immediately.

Can I play music for client?

Yes, the music depends on customers taste. SOKURA selected a list of relaxing music on Youtube, trying to encompass different vibrations for treatment. 

Click aqui to listen the music.

Can I extend the treatment?

If customer notices that time chosen is not enough, he can inform the therapist to be extended. therapist contacts immediately the platform SOKURA and after treatment the customer has to enter the platform and book the time extended or pay through Multibanco ou MBWay. The extention time have to be done with therapist in the site.

What clothes can i wear during treatment?

It is compulsory to wear underwear during treatment. Even, if a shower is needed after body exfoliation underwear is needed, preferable disposable.

Customer shows therapist the place to set the table massage. After, the therapist gives privacy to customer get ready and lie down on the table massage. Sometimes customers need therapist´s support. When treatment ends, the therapist gives privacy to customer stand up. Sometimes help is needed in case of diziness or low blood pressure (therapist has to be aware of the situation and offer support).

Be aware: All SOKURA services are therapeutic non-sexual. Requests to be unduly discovered will not be tolerated by the therapist and he has the right to leave the site without providing treatment if an unusual situation arises. The client will be charged the full amount of the treatment.

How can I get a massage in case of pregnancy?

You can schedule a specialized Pregnancy Massage treatment, which will be modified according to the stage of your pregnancy. Massage during pregnancy can only be performed after the first trimester (3 months of pregnancy) and will be performed by a therapist trained in this type of therapeutic massage.

You will need to indicate in the form how many weeks of pregnancy you are. If you are in the first trimester, therapeutic body massage CANNOT be done. The therapist will have to adapt a massage e.g.: scalp massage, arm massage, facial massage, reflexology (avoiding certain pressure areas), as the treatment has been paid for, and the amount cannot be refunded. If the therapist arrives and the client refuses what the therapist proposes, there is no refund of what has already been paid. If you have any questions, we recommend that you visit a doctor before scheduling your pregnancy massage.

Can I share treatment with someone?

Each treatment is booked per person – a treatment cannot be shared between multiple people. If you wish to book a consecutive or couple treatment, this can be done before paying on the website, adding more than one treatment to the cart or contacting us at:

Como se preparar para uma sessão online?

1- Verifique os detalhes da marcação, o seu terapeuta irá enviar-lhe um link para a videochamada por email. Informe a SOKURA se você não tiver recebido um link.

Vista uma roupa confortável, prepare uma bebida relaxante, vá à casa de banho antes da sessão, prepare uns lenços de papel se for necessário e deixe 5 minutos antes da sessão iniciar para inspirar e expirar profundamente para relaxar e focar-se. 

Escolha um ambiente tranquilo, sem barulho e que se sinta confortável. Verifique se tem uma conexão Internet estável e um computador ou telefone com som e vídeo. É importante que o terapeuta se aperceba dos seus movimentos faciais e entoação da voz, pois são ferramentas importantes para o profissional.

How to prepare for a massage?

1 – Remember to check your appointment details. Make sure your address is correct and make sure you schedule the right treatment.

2 – Help your therapist and fill out the “clinical form”: Informing any pre-existing conditions or if you have had any allergic reaction to similar treatments in the past; inform about parking options near you, share specific directions or instructions to enter at your home or scheduled location.

One hour before:

– Prepare your space: In the case of a massage, make sure there is enough space to place the couch, leaving enough space for the therapist to move around it – a space of 2 x 2 m is ideal.

– Prepare two large towels and one small towel (this one to use as a headrest).

– Prepare your body to relax: Relax your muscles with a hot bath or shower.

after treatment